Keynotes & Sessions

Speaker: Tim McLain, Chief Strategy Officer, Lexin Solutions
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Speaker: Justin Lester, Partner - North America, Lexin Solutions

The long-standing rivalry between Asset Management and Supply Chain & Procurement teams is about to explode in The Ultimate Grudge Match at Mastering SAP on the Gold Coast! For years, these sides have been pointing fingers, bickering, blaming, and taunting each other—now it’s time to settle the score once and for all!

In this high-stakes debate, tensions will be high as each side is determined to defend its role in the organisation's operations - cost control against reliability and operational excellence. Who will reign supreme in the ultimate debate around accountability for delays, resource allocation, and operational bottlenecks. This spirited confrontation will shine a spotlight on the shared pain points both sides face and reveal how mutual understanding and alignment are the keys to bridging the gap and unlocking the ultimate organisational win.

You’ll walk away with:

• An interactive "therapy session" where you'll see you’re not alone in these challenges – it’s time to blow off some steam!
• A clear understanding of the common pain points between EAM and Supply Chain & Procurement, plus strategies to tackle them head-on.
• A playbook packed with actionable strategies to drive efficiencies and unite teams for better performance TODAY!

Let’s get ready to rumble and turn rivalry into collaboration. Watch ringside to find out who will emerge victorious. 

Speaker: David Krujiver, Digital Solutions Lead at TasNetworks

In maintaining the electricity distribution network in Tasmania, TasNetworks is required to continually deliver a steady stream of maintenance and construction works. The workstream however was subjected to continual blockages and rework emanating from poor data, process and prioritisation practices. In 2024, a new ‘One way workflow’ was implemented, including the development of a “Works Management Standard” which clearly describes the process and data outcomes expected of various types of work. 

As part of the revised process a number of SAP automation and configuration changes were made and significant retraining and coaching of works staff to align with the data and process continues to occur. Whilst evidence of data adherence is easily reported, and is trending in the right direction, there was no clear way to measure the process. 

 TasNetworks has implemented SAP Signavio to monitor the notification and work order process adherence and to accurately measure the benefits arising from the One Way Works Flow. 

 Key Takeaways: 

• Real life examples of the application of Signavio across EAM data structure 
• View some of the other automation opportunities we took in our revised work order design 
• Measuring data quality is different to measuring process quality

Speaker: Karla Palma, Senior Asset Integrity and Reliability Analyst at Precision Drilling

Speakers: Francois-Xavier Botta, Procurement IT Architect and Tech Lead at Richemont International SA and Florian Seebauer, Senior Director, SAP Business Network, SAP SE

Speaker: Graham Johnston, Work Management/EAM Consultant, Assets & Corporate Technology, AGL Energy

SAP has come a long way since the days of R/3 3.1h. We’ve seen massive platform upgrades, a shift to S/4HANA, and a big push toward data-driven decision making. But if you ask many Tradespeople or Operational staff using SAP every day, they’ll tell you the experience hasn’t changed much.

Sure, we’re capturing more data, building slicker dashboards, and talking about transformation. But what does that mean for the person on the ground just trying to raise a Notification or close out a job?

In this session, we’ll take a walk through the past 25 years of SAP from the perspective of an End User. We’ll explore how expectations have changed - and how they haven’t - when it comes to basic tasks like finding work orders, entering time, or navigating complex master data.

You’ll hear how AGL has used Fiori to make things easier for field teams, and we’ll open the floor to hear your ideas and pain points too. It’s interactive, it’s honest, and it’s about time we talked about what transformation really looks like for End Users.

Points to be covered include:

• Is your Master Data helping or holding back your users?
• Why is raising a Notification still so hard for some?
• How can users easily find and manage their work?
• What gets in the way of closing out a job efficiently?

Key Takeaways:

• Hear how others are streamlining the End User experience in SAP.
• See how even standard Fiori apps can make a big difference.
• Get practical ideas to simplify data entry and remove user frustration

Speaker: Francois-Xavier Botta, Procurement IT Architect and Tech Lead at Richemont International SA

Richemont, a leader in the luxury consumer goods sector, has become a pioneer in supply chain resiliency, driving innovation through stronger collaboration and enhanced material traceability. In this session, you’ll discover how Richemont successfully onboarded 700 direct materials, reduced its supplier confirmation cycle time from 17 days to just 5, and cut warehouse receiving workloads by 50%.

Learn how Richemont optimised collaboration with suppliers and contract manufacturers while streamlining and harmonising supply chain processes across its 27 luxury brands, including Cartier, Chloé, and IWC. This transformation goes beyond procurement, showcasing a comprehensive approach to supply chain efficiency and resilience.

Key Takeaways:

• Understand why Richemont chose SAP Business Network to drive supply chain innovation and collaboration.
• Discover the key outcomes of Richemont's transformation, including reduced cycle times and enhanced supply chain resilience.
• Learn how to build a compelling business case for supply chain collaboration that delivers measurable results.

Speaker:  Karla Palma, Senior Asset Integrity and Reliability Analyst at Precision Drilling

In an era where operational efficiency drives competitive advantage, Precision Drilling embarked on a transformative journey to optimise its asset management strategy, beginning with the implementation of SAP S/4HANA in 2018. This foundational shift enabled enterprise-wide integration, laying the groundwork for data-driven decision-making and operational excellence. As a result, we evolved from mere data collection to actionable intelligence, reshaping our approach to asset maintenance and lifecycle management.

Challenges and Solutions:

Challenge: Lack of Master Data Governance
Solution: We established robust master data governance processes, ensuring data accuracy, consistency, and reliability across all asset management functions.

Challenge: Reactive Maintenance Approach Leading to Downtime and Inefficiencies
Solution: Leveraging SAP Analytics Cloud (SAC), we implemented exception-based reporting, enabling real-time insights and informed decision-making. This improved maintenance, enhanced asset reliability, and facilitated a smooth transition from Time-Based Maintenance (TBM) to Condition-Based Maintenance (CBM).

Challenge: Poor Data Collection and System Disconnection (Maintenance & Inventory)
Solution: We introduced a mobile maintenance app and an interactive parts catalog, streamlining workflows, enhancing data accuracy, and integrating key systems for better operational performance.

Key Takeaways:

• Master Data Governance & Data-Driven Decision Making: Ensuring data accuracy, consistency, and reliability through master data governance is crucial for enabling actionable insights and effective decision-making.
• Evolving Maintenance Strategies: Transitioning from Time-Based Maintenance (TBM) to Condition-Based Maintenance (CBM) for optimized asset performance.
• AI Integration: Leveraging AI to enhance decision-making speed and business value, with a focus on improving asset management.
• Stakeholder Engagement & Innovation: Aligning stakeholders and thinking creatively to meet business needs with innovative solutions that drive continuous improvement.

Speaker: Drew Troyer, Industry Expert

Unplanned failures, reactive maintenance, and inconsistent work execution continue to drain resources and jeopardise asset reliability. The root cause? A lack of standardised, high-quality maintenance job plans. This session shows how moving from ad hoc practices to precision-driven standard work can transform maintenance outcomes - boosting safety, asset life, workforce efficiency, and data quality.

Using a proven framework grounded in real-world results, we’ll explore how to build, sustain, and scale standardised maintenance plans that embed critical details - tools, materials, skills, time, and FLAB (Fastening, Lubrication, Alignment, Balance) - into every task. You’ll also learn how to integrate these practices into your SAP EAM environment for continuous improvement at scale.

Whether you're just starting your standardisation journey or ready to optimise at enterprise level, this session equips planners, schedulers, engineers, supervisors, and reliability leaders with the tools to take control of maintenance execution.

Key Takeaways:

• Standardisation with purpose: Discover how well-built job plans improve asset performance, energy efficiency, safety, and data integrity - while cutting rework and reactive labor.
• The blueprint of precision maintenance: Break down the key components of a world-class job plan, from torque specs to BOMs to FLAB controls - and how they reduce failure risk.
• Sustaining standard work: Learn strategies to govern and evolve standard plans through libraries, CMMS integration (including SAP), and communities of practice.
• Turning feedback into performance: See how field insights and execution feedback loops keep planners, supervisors, and trades aligned on a shared standard.
• Scaling success with yokoten: Explore how to replicate high-quality plans across assets and sites for consistency, compliance, and enterprise-wide gains.

Speaker: Devang Shah, Manager SAP Applications, Synergy WA

Speaker: Anthony Cook, Asset Management Strategist, Enerven